Carrier-Grade Connectivity and Service Delivery for Data Center Professionals
Course Overview
As data centers become increasingly central to global digital infrastructure, understanding how they interface with telecom networks has become a strategic and operational necessity. This course is designed to equip data center professionals with a solid grasp of telecom network principles, architectures, and service models that underpin connectivity to the cloud, the internet, and global users.
This course equips participants with technical and operational insights into how to manage a high-performance network interface, from optical transport fundamentals to key network interfaces such as Internet Exchange Points (IXPs) and Data Center Interconnect (DCI) topologies necessary for building resilient, low-latency architectures. Furthermore, the course covers the operational, commercial and regulatory environments, ensuring participants can confidently manage multi-vendor networks and negotiate Service Level Agreements (SLAs).
By the end of this course, participants will possess a strategic and tactical understanding of telecommunications integration, enabling them to optimize network performance, reduce operational risk, and make informed decisions on crucial areas like 5G backhaul, cloud on-ramps, and the evolving architectures of hyperscaler and edge data centers to successfully support future demands like AI workloads.
Target Audience
Data Center Engineers, Architects, and Operation Managers
Duration & Training Format
- Classroom: 3 days
- LIVE Virtual: 21 hours
*Note:
- A minimum of 8 or more participants is required for a Classroom session to commence.
- A minimum of 6 or more participants is required for a LIVE Virtual session to commence.
- LIVE Virtual courses can be conducted for 5 hours or 7 hours daily. Please note that the number of training days will be extended if you opt for 5 hours daily.
Upcoming Course Dates
There are no upcoming course dates currently scheduled for this course. If you are keen on attending this course, please register your interest via our course enquiry form for us to open a Classroom/LIVE Virtual class schedule for this course.
Course Objectives
At the end of this course, participants will be able to:
- Understand the structure and function of telecom networks (including terrestrial, subsea, and satellite systems) and how they are interconnected with data centers
- Understand IP/MPLS transport fundamentals and how they underpin service delivery, redundancy, and network scalability for data center operators
- Manage telecom connectivity models to ensure optimal data center interconnect design
- Configure and manage multi-vendor network environments
- Implement and manage NOC operations, monitoring, and standardization practices that align with carrier operations
- Evaluate and compare different service pricing models, negotiate effective Service Level Agreements (SLAs), and ensure regulatory compliance with carrier licensing and cross-border data requirements.
Course Outline
- The Telecom Ecosystem and Relevance to Data Centers
- Overview of Global Telecom Infrastructure: Terrestrial, Subsea, and Satellite Systems
- Role of Telecom Networks in Cloud and Content Delivery
- How Data Centers Connect to Telecom Networks (Fiber Optics, Switching, Routing)
- Carrier Types (Tier 1/2/3) and Examples
- Carrier-Neutral Vs Carrier-Owned Data Centres and Examples
- Telecom Network Architecture Basics
- Core, Metro, and Access Network Layers
- Optical Transmission (WDM, DWDM, Fiber Characteristics), Coherent Optics and Transceiver Types
- IP/MPLS Transport Fundamentals
- Key Network Interfaces and Connectivity
- Internet Exchange Points (IXPs)
- Peering (Including Remote Peering and Role of Peering Fabrics)
- Cross-connects and Meet-me Rooms (MMRs)
- Carrier Ethernet Specifications, SLAs, and Handoff to the Data Center Network, including Best Practices
- MPLS Services
- Networking and IT Configuration for Data Center – Telecom Integration
- Network Operations Center (NOC) Implementation
- Network Monitoring, Standardization and Security
- Multi-vendor Network Environments (Cisco, Ciena, Aruba)
- Multi-vendor Servers (Dell, HP, etc.)
- OpenWeb / Tier 1-4 Data Center Frameworks and Interoperability Considerations
- Renewable Energy Alternatives and Integration with Multiple Landing Stations
- Telecom Service Management
- Key Telecom SLA Metrics (Latency, Jitter, Packet Loss)
- Operational Level Agreements (OLAs)
- Fault Isolation and Escalation Procedures for Fiber Cuts and Circuit Failures
- Network Redundancy and Resilience
- Route Diversity, Dual-homing, and PoP Connectivity Models
- How Telcos Design for Uptime and Fault Tolerance
- Data Center Interconnect (DCI) Topologies (Mesh, Ring, Point-to-Point)
- Role of SDN and NFV in improving Network Agility
- Commercial and Regulatory
- Understanding Service Pricing Models
- Negotiating SLAs
- Procurement Processes
- Carrier Licensing and Cross-Border Data Regulations
- Edge, Cloud, and Interconnect Strategies
- Edge Data Centers, 5G Backhaul and ORAN Concepts
- Cloud On-Ramps and Direct Connects
- Software-Defined Interconnect (SDI)
- Hybrid/Multi-Cloud Traffic Patterns and Design Implications
- Case Studies and Future Trends
- Carrier-Neutral Facilities Vs Carrier-Owned Examples
- Hyperscaler-owned Facilities and their Interconnect Models
- Future Trends (e.g. AI Workloads) and Implications for Data Centers
Pre-requisites
- A strong foundational knowledge of IP networking (TCP/IP, routing, and switching) is essential
- Prior exposure to basic data center infrastructure concepts and network topology models is highly recommended
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