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Transmission Technologies

Managing the Managed Services

Course Objectives:

After attending this training, participants will be able to:

  • Manage and monitor managed services
  • Perform risk analysis and reduction of managed services
  • Understand the legal aspects of managed services and their transition and transformation
  • Manage the QoS of the network
  • Learn how to achieve KPIs based on the SLA

Pre-Requisite for Participants:

A basic knowledge of wireless communication systems is required. Practical experience in Telecom operator / vendor is an advantage.

Who Should Attend?

Technical heads, managers and supervisors working in a telecommunications environment.

Course Duration:

3-day training

Course Outlines:

  • What are Managed Services
  • Risk Assessment
  • Managing Legal Aspects of Managed Services
  • Managing Transition and Transformation
  • Managing QoS (Quality of Service)
  • Managing Contract Migration and Handover

Related Course Topics

PIC Grant Productivity and Innovation Credit (PIC) Scheme When you attend training courses delivered by Telefocal Asia Pte Ltd in Singapore or Overseas, you may enjoy PIC grants and tax rebate if your organisation meets the requirements preset by the Inland R...

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