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BIG DATA Analytics for Telecoms Professionals

Course Objectives:

Our main objective is to introduce new Big Data business intelligence techniques in 4 sectors of Telecom Business (Marketing/Sales, Network Operation, Financial operation and Customer Relation Management) We are going to familiarize the audience with following:

  • Introduction to Big Data-what is 4Vs ( volume, velocity, variety and veracity) in Big Data- Generation, extraction and management from Telco perspective
  • How Big Data analytic differs from legacy data analytic & in-house justification-Telco perspective
  • Introduction to Hadoop Ecosystem- familiarity with all Hadoop tools like Hive, Pig, SPARC –when and how they are used to solve Big Data problem
  • How Big Data is extracted to analyze for analytics tool-how Business Analysists can reduce their pain points of collection and analysis of data through integrated Hadoop dashboard approach
  • Basic introduction of Insight analytics, visualization analytics and predictive analytics for Telco
  • Customer Churn analytic and Big Data-how Big Data analytic can reduce customer churn and customer dissatisfaction in Telco-case studies
  • Network failure and service failure analytics from Network meta-data and IPDR
  • Financial analysis-fraud, wastage and ROI estimation from sales and operational data
  • Customer acquisition problem-Target marketing, customer segmentation and cross-sale from sales data
  • Introduction and summary of all Big Data analytic products and where they fit into Telco analytic space
  • Conclusion-how to take step-by-step approach to introduce Big Data Business Intelligence in your organization

 

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