The trainer has 30 years of solid track
record in Telco environment, both in consulting as well as management
capacity. He was the CEO of Ganesa Telecommunications. At Ganesa,
he started up the Rural CLEC focusing on placement of fibre-to-the-premise
and the "Triple Play" product offerings in Oklahoma, Arkansas,
Alabama, Georgia, and Florida. Apart from P/L responsibilities,
he has oversight of the design, installation, site acquisitions,
procurement, commissioning and operations of FTTP network offering
voice, CATV, and IP services via FTTP network.
Prior to Ganesa, he was the Program Director of Winstar Hong Kong.
At Winstar, he was responsible for the design, installation, site
acquisitions, procurement, commissioning and operations of LMDS
network offering voice and IP services via LMDS network.
Before Winstar, he was a Technical Consultant with Teleglobe, and
was responsible for the redesign of telephony networks, including
their Interconnects and SS7 networks.
During his career, he has built five international Greenfield telecommunications
companies,.
Other positions he had previously held were, namely, Program Director
of Fibrenet Telecom Group (where he was responsible for turnkey
design, installation and commissioning of a SONET-based transmission
network that encompassed (8) strands of fibre in downtown Manhattan),
Technical Consultant for XO Communications, Global Telesystems Inc,
Program Director for Saudi Aramco etc.
Course Objectives
After successfully completing this course the attendees will:
Understand the communications industry
structure, how it is changing, and how it affects competition
Comprehend the basics of voice and data
communications technologies
Understand the differences between analog
and digital transmission
Understand the components of voice networks
Understand private voice and data network
design alternatives
Understand basics of voice traffic engineering
Understand the basics of local and wide
area networks (LANs, WANs)
Understand technologies such as frame relay,
ATM, Ethernet and TCP/IP
Understand xDSL, cable modems, and wireless
technologies
Understand what is happening in voice/data/multimedia
convergence
Understand voice over IP, cable, DSL, Frame
Relay, and ATM
Understand the details of telecom networks
and technologies
Understand advanced data communications
concepts
Understand IP Networking
Understand cellular networking (TDMA, GSM/GPRS/EDGE/UMTS,
CDMA, CDMA2000 and W-CDMA)
Understand optical networking
Explore SS7, Intelligent Networks (IN)
and Advanced Intelligent Networks (AIN)
Understand Voice over IP (VoIP)
Course Overview
An overview of the telecom industry, buzzwords.,
technologies, concepts, and trends. Explore the telecom landscape
from standards and protocols to premise, access, transport and convergence
technologies. Students will understand telecom protocols, basic
telephony, premises technologies, access and transport technologies,
voice and data convergence, Voice over IP (VoIP), Softswitch, wireless
and optical networking.
Once the core items are understood, then this course will develop
a more advance technical overview of modern telecom, data and convergent
networks by utilizing Tonex Roadmaps ™ . Participants will acquire
an understanding of how current advancements will fit into today’s
networks to build the next generation of telecommunication services.
Pre-Requisites for Participants
This is an introductory course with no prerequisites.
Who Should Attend?
Individuals new to the telecom industry,
new to a position or in non-technical positions who wish to develop
a basic knowledge of voice and data communications systems and a
technical overview for technical sales and marketing managers, data
communications professionals, software engineers, network design
and information systems engineers.
Course Outline
Introduction to Telecom
Brief History and Evolution of the Industry
The Telecom Industry: past, present and
emerging trends
The Modified Final Judgment (MFJ): Divestiture
and Deregulation
Structure of the Public Network (LATAs,
IXCs, ILECs, CLECs)
The Telecommunications Act of 1996
Current Industry Trends
Basic Voice Telephony
Basic Voice Characteristics (Pitch, Volume)
Analog Voice Transmission Analog transmission
concepts (bandwidth, modulation)
Converting sound to 4 kHz analog signals
Digital Voice Transmission Digital transmission
concepts (capacity, bits-per-second)
Converting sound to digital signals (PCM,
codecs)
Compensating for Transmission Impairments
(Attenuation, Noise, Delay, Jitter)
Telecom Network Components, Terms and Concepts
The Telephone and the Local Loop
The Public Switched Telephone Network (PSTN)
PSTN Switching Hierarchy (Class 5, Class
4/Tandem, Class 3, 2 and 1)
Loops and trunks
Local, Long Distance and International
Service Providers
Transmission Media: Copper, Fiber and Radio
- Time Division Multiplexing (TDM) - Digital Transmission
Digital voice, video and data; DS0, DS1,
DS3
Transmission Systems
Optical Networking
Signaling in the Telephone System
Data Communications Basics
IP, Frame Relay and ATM Networks
Wireless concepts; fixed, cellular: analog,
digital
Fundamentals of Cellular and PCS Wireless:
2G, 2.5G, 3G and 4G
Access And Transport Netoworks
Time Division Multiplexing (TDM) for Voice
North American Digital Hierarchy (DS0,
DS1/T1, DS3/T3)
The International Digital Hierarchy (E1,
E3)
Optical-based Digital Circuit Standards
Synchronous Optical Network (SONET)
The International Synchronous Digital
Hierarchy (SDH)
Conventional Subscriber Access Alternatives
Analog subscriber lines
Digital Subscriber Lines (DSL)
ISDN: Integrated Services Digital Network
(BRI, PRI)
T1/E1, T3/E3, SONET and DWDM
Wireless services (cellular, PCS, Fixed)
Call Processing and Signaling System 7
(SS7)
The Public Switched Telephone Netowork (PSTN)
Basic Public Network Topology
Inter- and Intra- services
Equal access procedures
"Dial around" services and providers
Principles of Voice Traffic Engineering
Erlang-B Concepts
Private Voice Network
Private Network Topologies
PBXs and tie lines
Virtual Private Networks (VPN)
Centrex
IP PBX
Call Centers
PBX and Centrex Features Automatic route
selection (ARS)
Direct inward dial (DID)
Voice mail - Interactive voice response
(IVR)
Voice recognition systems
Automated call distributors (ACD)
Call Center Calculations
Erlang-C Concepts
Introduction To Data Networking
Voice and Data Communications Requirements
The OSI 7-layer Reference Model
Data Networks Using the PSTN
PSTN Using Data Networks
Virtual Circuit-based Wide Area
LANs/MANs/WANs
Leased Lines, X.25, ISDN, Frame Relay,
ATM, and IP
Network Convergence: Voice And Data
What is Convergence?
Voice Compression
Voice Over DSL (VoDSL)
Voice over Cable
Voice over ATM (VoATM)
Voice over IP (VoIP)
Review Of Advances Topics
Global standards and regulations
Intelligent Networks, IN/AIN
Operations Administration Maintenance and
Provisioning (OAM&P)
Life Line services and 911/E911
Communications Assistance for Law Enforcement
Agencies (CALEA)
The future of voice and data telecommunications
SoftSwitch and PSTN interconnection and
interoperability
Major new trends in technology and regulation
Access and transport echnologies
PSTN operations and topology
Advanced Intelligent Networks (AIN)
Voice and data traffic measurements and
engineering
