Product Management Lifecycle Development
Course Duration  
5-day instructor-led training with practical exercise, 0900-1700

Course Instructor
 
The trainer has 26 years of solid track record in Telco environment, both in consulting as well as management capacity. He was the CEO of Ganesa Telecommunications. At Ganesa, he started up the Rural CLEC focusing on placement of fibre-to-the-premise and the "Triple Play" product offerings in Oklahoma, Arkansas, Alabama, Georgia, and Florida. Apart from P/L responsibilities, he has oversight of the design, installation, site acquisitions, procurement, commissioning and operations of FTTP network offering voice, CATV, and IP services via FTTP network.

Prior to Ganesa, he was the Program Director of Winstar Hong Kong. At Winstar, he was responsible for the design, installation, site acquisitions, procurement, commissioning and operations of LMDS network offering voice and IP services via LMDS network.

Before Winstar, he was a Technical Consultant with Teleglobe, and was responsible for the redesign of telephony networks, including their Interconnects and SS7 networks. During his career, he has built five international Greenfield telecommunications companies.

Other positions he had previously held were, namely, Program Director of Fibrenet Telecom Group (where he was responsible for turnkey design, installation and commissioning of a SONET-based transmission network that encompassed (8) strands of fibre in downtown Manhattan), Technical Consultant for XO Communications, Global Telesystems Inc, Program Director for Saudi Aramco etc.

Course Objectives
- Identifying and specifying market requirements and the role of product management
- Analysis of product life cycle considerations and differentiation
- Developing product roadmaps
- Developing differentiated product positioning
- Presenting the business case for the product
- Specifying and managing the creation of customer specific products
- Developing product sales tools and collateral
- Ensuring that we deliver fully augmented complete products
- Defining new products and gathering product requirements (New Product Development)
- Defining product business criteria including managing costs
- Securing internal resources for product team
- Translating feature requirements into engineering specifications
- Working across all functions to bring a product to launch
- Leading teams to ensure execution towards product objectives
- Key elements of a requirements process
- Defining supportability requirements
- Promoting the product internally across all functions
- Promoting the product externally with press, customers, and partners
- Bringing new products to market
- The product launch process
- Product differentiation
- Product positioning and outbound messaging
- Product Life Cycle considerations
- Product portfolio management
- Product management may also represent an organization`s approach to the process of managing and marketing its products and services as smaller businesses inside the larger enterprise, supported by multi-function product teams (led by product managers) and a standard product development process.

Course Overview
 
Product management is a function within an organization dealing with the day-to-day management and development of a product or family of products at all stages of the product lifecycle. The product management teams develop and maintain the products in accordance with the organization's Product Life Cycle process. The course covers three major tasks facing today’s product mangers: analyzing the market, developing objectives and strategies for the product or service in question, and making decisions about price, advertising, promotion, channels of distribution and service. Product Management utilizes the familiar Marketing Plan as the unifying framework and takes a “hands-on” approach toward preparing graduates to assume the position of product manager.

Product management typically deals with all of the end-to-end aspects of a product or product line, including product profitability. Product Management is a collective term used to describe the broad sum of diverse activities performed in the interest of delivering a particular product to market. From a practical perspective, product management is a domain that holds two disciplines: product planning and product marketing. This is because the product's functionality is created for the user via product planning efforts, and product value is presented to the buyer via product marketing activities.

Pre-Requisites for Participants
Basic marketing and sales knowledge and experience

Who Should Attend?
  • Product and brand marketing managers and directors
  • Product marketing managers
  • Program managers
  • Project managers
  • Product management team members

Course Outline
Introduction to Product Management
- Market Leadership
- Marketing Planning
- Defining the Competitive Set
- Defining A framework for Product Excellence
- Product Stage of Maturity
- Product Rationalization
- Category Attractiveness Analysis

Competitor Analysis
- Competitor Array
- Competitor Profiling
- Media Scanning
- New competitors
- Customer Analysis

Market Potential and Sales Forecasting
- Developing Product Strategy
- New Products
- Pricing Decisions
- Advertising Decisions
- Promotions

Defining a product management system
- Strategies and models for marketing success
- Key reports and relationships
- Strategic Role of Product Management

Channel Management
- Service and Direct Customer-Based Marketing
- Financial Analysis
- Marketing Metrics
- Governance and Organizational Structures

Developing Product Strategy
- Customer and Market Research
- Technology and Intellectual Property (IP)
- Strategy and Planning
- Decision Making Process
- People, Teams and Cultures
- Co-Development and Alliances’
- Product Discovery

Workshops
- Defining “lifecycle map” of your product portfolio
- Beat the Competition
- How to Use Competitive Intelligence to Develop Winning Business Strategies
- Competitive Strategy: Techniques for Analyzing Industries and Competitors